Topic: Shoutbox refresh and page reload discrepancy

[Tricky]

Iv set up a new site with 2.3.5 and same thing it dont show shouts a page reload is needed only one mod on it aeva

[igirisjin]

  haha ... that's one thing we have in common - Aeva mod. But you never know - could be something completely different. Glad you commented on that!
I think I had these problems before Avea gallery was installed.

[Tricky]

Yep don't think its any thing to do with Aeva iv removed it and it still don't reload

[tomeh]

I have the same problem


Administrator works fine but the other person does not work - still only refresh

And after all this time, still do not know the pwodów and there is no help

[AngelinaBelle]

These problems with shoutbox are a little tricky.
They are difficult to reproduce.

I have never seen the problem on this site, for example.
And I have never been able to reproduce the problem on any site I have set up.

In many cases, some javascript error leads to a problem. Does your page throw any javascript errors? If so, eliminate them first.

[tomeh]

no logo bugs - everything works fine on the shoutbox on the forum - it works well only for the administrator - for others just constantly refresh

[hadesflames]

I've noticed this on my forum as well.

http://i.imgur.com/3keEH.png

Notice how the second shoutbox does not have the new post. It does not happen for every post. Furthermore, when I refreshed the page, there was another shout by the other person that I did not see. I'm running all the latest versions of stuff, I do have some javascript running in the background to modify information on another custom block that's under the shoutbox, but I don't see how it should affect anything. My forum is running on a powerful dedicated server, not a shared host. Currently, I have caching disabled, and auto refresh set to 2 seconds. I have plenty of resources to spare, and this is how I want the settings to be.

[AngelinaBelle]

So far, nobody is sure why shoutbox sometimes runs into these problems.  They are difficult to reproduce.
Some testing would be required, to capture the xml documents sent and received and analyze them.

[igirisjin]

Its a pity... I tried using the SP one again but ran into the same trouble. There are a few shoutbox mods on the SMF site that work - I was using this one I think.
http://custom.simplemachines.org/mods/index.php?mod=1295

[AngelinaBelle]

customizers -- would you be willing to add some "shoutbox testing code".  It would capture information such as
* Record of the "send shout" request, and the URL used.
* The contents of the sent document.
* Record of the request for the refresh document, including the URL
* The contents of the received document

After that, it would be a matter of chasing down the processing of the documents.
If you can confirm that "send shout" is working OK, this comes down to then analyzing the processing of the refresh step.

So, either it is not always sending the request for the refresh properly, or it is not processing it properly.

Who can do this?

[tomeh]

I'd love to help but my knowledge is too small in this area