Topic: Shoutbox refresh and page reload discrepancy

[Ron-KK4HGY]

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Using Final BR theme but it does it on other themes as well.
I have been using Chrome - I just tried IE 9 and it worked for the first shout, but I got the spinning circle when I tried a second shout.   Also, don't know if it is related, but when I go to the admin panel and it asked for the pw, it gives me, "Unable to verify referring url. Please go back and try again."  the first time and then works the second time.

[[SiNaN]]

If anyone who can reproduce the issue on their online installations and is willing to cooperate, please send me a personal message. I'm hoping to fix this long standing issue once for all and I'd be really grateful for any help debugging the issue.

[andy]

Im not using it at the moment but can enable it on my site if you want to take a look.

The one thing I havent tested is just using the default curve theme (suggested by Underdog).
For that I would have to fins a quiet site I have and set up a clean install.

Andy

[[SiNaN]]

Are you able to reproduce the issue, all the time? If that's the case, it would really help if you could let me see it on your site.

[andy]

It was every time before. Recently variable as I mentioned above.

I will set up and get back to you with login.

[[SiNaN]]

I'm trying to debug a similar issue reported by other users. Is there any chance you could provide me with temporary access to your forum to test it myself? You can send me a personal message if you would like to cooperate, which would be greatly appreciated.

[Ron-KK4HGY]

I am happy to help.  I sent you a PM.

[[SiNaN]]

I have (hopefully) come up with a fix to the issues described in this topic. Here are the changes required for those who would like to test: (would be very much appreciated)

Themes/default/scripts/portal.js (There are 3 instances. You should replace them all!)

Code: (Find) [Select]

smf_scripturl

Code: (Replace) [Select]

sp_script_url

Code: (Find and Delete) [Select]

var sp_date = new Date;
eval("last_refresh_" + shoutbox_id + " = " + Math.round(sp_date.getTime() / 1000, 0) + ";");
Themes/default/PortalShoutbox.template.php

Code: (Find) [Select]

sp_refresh_shout(', $shoutbox['id'], ', last_refresh_', $shoutbox['id'], ');

Code: (Replace) [Select]

sp_refresh_shout(', $shoutbox['id'], ', last_refresh_', $shoutbox['id'], ');
last_refresh_', $shoutbox['id'], ' += ', $shoutbox['refresh'], ';
Sources/Subs-Portal.php

Code: (Find) [Select]

global $context, $settings, $modSettings;
static $initialized;

if (!empty($initialized))
return;

$context['html_headers'] .= '
<script type="text/javascript" src="' . $settings['default_theme_url'] . '/scripts/portal.js?235"></script>
<script language="JavaScript" type="text/javascript"><!-- // --><![CDATA[
var sp_images_url = "' . $settings['sp_images_url'] . '";

Code: (Replace) [Select]

global $context, $scripturl, $settings, $modSettings;
static $initialized;

if (!empty($initialized))
return;

$safe_scripturl = $scripturl;
$current_request = empty($_SERVER['HTTP_HOST']) ? $_SERVER['SERVER_NAME'] : $_SERVER['HTTP_HOST'];

if (strpos($scripturl, 'www.') !== false && strpos($current_request, 'www.') === false)
$safe_scripturl = str_replace('://www.', '://', $scripturl);
elseif (strpos($scripturl, 'www.') === false && strpos($current_request, 'www.') !== false)
$safe_scripturl = str_replace('://', '://www.', $scripturl);

$context['html_headers'] .= '
<script type="text/javascript" src="' . $settings['default_theme_url'] . '/scripts/portal.js?235"></script>
<script language="JavaScript" type="text/javascript"><!-- // --><![CDATA[
var sp_images_url = "' . $settings['sp_images_url'] . '";
var sp_script_url = "' . $safe_scripturl . '";
It is very important that you clear your browser cache after you make the changes and before starting the testing.

For those who are interested, the same changes have been committed to our upcoming version repository at GitHub. So you could grab the latest package from there for testing as well.

[Ron-KK4HGY]

How do I grab the latest package from GitHub?

[[SiNaN]]

I'll attach it here for you, as SMF usually has problems with GitHub generated packages.

[Ron-KK4HGY]

Thanks.  I'll let you know how it works.

[Ron-KK4HGY]

When I tried to upload the package I got this: The file you are uploading already exists on the server. Please delete it first then try again.

I thought I should check here before I delete anything.

[[SiNaN]]

You'll have to uninstall the old SimplePortal package. (make sure you don't remove the database changes - that is if you don't want to erase all the portal data) Then just delete the package from your server. After that you can upload this new package and install it to test.

[Ron-KK4HGY]

I followed your instructions and now have the new update installed.  So far, so good.  The shoutbox is updating fine now and you have made me a happy camper.  Thanks for all the effort you and the Simple Portal Team put into fixing this problem.

[andy]

Set up 2 accounts for you on our active site - will PM the details in a moment.

Within 24 hours I will hopefully put a clean install of smf and simple portal on another domain I have.

[andy]

I set up a clean install of SMF and Simple Portal on a quiet account I have. Its on a pretty standard cheap end host - Bluehost.

http://ichikawa-eikaiwa.com/smf/index.php

Most things are disabled so not a problem for a short time if people want to test the shoutbox.

Sinan has an admin account (same password I PM-ed before).

There are 2 registered accounts:

test1
test2

With the password: testsimpleportal

I will delete in a few days when not needed. Message system and posting is disabled - just for testing the shoutbox.


I installed smf changing only 1 default setting - install for utf-8.
Shoutbox is set to autorefresh every 15 seconds.


I tried and mostly ok but had 1 shout not shown in first few tests.
Andy


Anyone who wants to register on the board can do that and test it...

[[SiNaN]]

I followed your instructions and now have the new update installed.  So far, so good.  The shoutbox is updating fine now and you have made me a happy camper.  Thanks for all the effort you and the Simple Portal Team put into fixing this problem.

I'm glad that our little mod makes people around the world happy. You're welcome. And thank you too, for helping with debugging and testing!

Set up 2 accounts for you on our active site - will PM the details in a moment.

Within 24 hours I will hopefully put a clean install of smf and simple portal on another domain I have.

I got them, thank you! (and spammed the shoutboxes at both, a little bit) From my understanding there are two issues:

First; if the request URL is not exactly the same as the forum URL, shoutbox fails all the time due to HTTP access control. Example: your site URL http://somsite.com/index.php however the user requests http://www.somesite.com/index.php (or the other way around) (note the www. part). I could reproduce this on both of the sites you linked.

Second; there is a "update shoutbox only when there is some update to shoutbox" mechanism implemented to the shoutbox. I think Nathaniel changed my original code because it kind of didn't work at all and updated shoutbox all the time. What he implemented seems to be failing in certain cases as well - I couldn't pinpoint those though. I could reproduce this only on the second site you linked. (debugging this is a hit and miss)

Anyway, I think I have fixed both with the changes I gave above. SimplePortal_2.3.6_Alpha.zip package I attached above contains the fixes and should be working fine. Maybe you could install that package on your second site (not the active once) so that we can test the fixes to see if they actually fix the issues.

Again, I appreciate the effort you guys put into debugging and testing this issue. Thank you!

[andy]

Ok, I installed the SP 2.3.6 alpha package for testing here:

http://ichikawa-eikaiwa.com/smf/

[andy]

I tested with Firefox, Opera, Chrome and this is the first time ever none failed... looks like its fixed.

[[SiNaN]]

That is great to hear. Thank you guys for the help!