SimplePortal

Support => English Support => Topic started by: DuraMater on October 04, 2010, 10:25:32 AM

Title: We want guests to view the Portal
Post by: DuraMater on October 04, 2010, 10:25:32 AM: We are currently using SMF 1.1.11 and Simple Portal 2.3.2. Our site is baleheads.com. I have the title of Administrator but, am more like a Super Mod. The owner is the only one with complete Administrative control. Our site recently was hacked. We managed to get back on line, and everything was recovered. However, before the hack, guests were allowed to see the Portal. Now, they cannot. I have modified all of the blocks to "Ignore Permissions" but, guests still cannot view the Portal. The owner has been told about this, and we (there are 2 mods) advised her to do the following: Admin -> Configuration -> Features and Options -> "Allow guests to browse the forum" setting is enabled (ticked). She claims she did that but it did not help. She is unconcerned. The other Admin and I think it could be a coding issue that only the owner can rectify. The Portal page looks great and has been instrumental in boosting our membership rolls. We really want guests to be able to view it. Any help would be greatly appreciated. Thanks so much. :)
Title: Re: We want guests to view the Portal
Post by: AngelinaBelle on October 04, 2010, 12:25:44 PM: The forum is already browsable by guests? So forum settings are not the issue?

It seems that you need to check the settings for SimplePortral.
Is SimplePortal turned on? Is SimplePortal in maintenance mode?

http://simpleportal.net/index.php?action=docs;area=general_settings (http://simpleportal.net/index.php?action=docs;area=general_settings)
Title: Re: We want guests to view the Portal
Post by: DuraMater on October 04, 2010, 09:39:45 PM: Quote from: AngelinaBelle on October 04, 2010, 12:25:44 PM
The forum is already browsable by guests? So forum settings are not the issue?

It seems that you need to check the settings for SimplePortral.
Is SimplePortal turned on? Is SimplePortal in maintenance mode?

http://simpleportal.net/index.php?action=docs;area=general_settings (http://simpleportal.net/index.php?action=docs;area=general_settings)

No, the forum is not browsable by guests. They can only see the screen that says "Welcome, Guest. Please login or register". In the recent past, guests were able to view the Portal but, that is all that they were able to view. Members are able to view the Portal, so Simple Portal is definitely turned on. It is in "Portal Mode".
Title: Re: We want guests to view the Portal
Post by: deansmar on October 05, 2010, 04:36:54 AM: i would say this is a permition problem inside your forum..

i would say that the permition for guests is set to 0, and has no way of entering the site.
Title: Re: We want guests to view the Portal
Post by: Nathaniel on October 05, 2010, 05:21:51 AM: See the topic below:
http://simpleportal.net/index.php?topic=3728.msg23648#msg23648
Title: Re: We want guests to view the Portal
Post by: DuraMater on October 05, 2010, 03:00:57 PM: Quote from: Nathaniel on October 05, 2010, 05:21:51 AM
See the topic below:
http://simpleportal.net/index.php?topic=3728.msg23648#msg23648

Thank you so much for that informative link, Nathaniel. I think it is just what we need. I will report back our results.

Thanks to everyone for their help!
Title: Re: We want guests to view the Portal
Post by: DuraMater on October 07, 2010, 10:12:39 AM: I just wanted to let you all know that I gave the information that Nathaniel provided to the forum owner, she repaired the code, and our problem has been solved! Now, guests can view the Portal!

Thank you all so very much for your help. This forum rocks! :D
Title: Re: We want guests to view the Portal
Post by: digger1874 on August 13, 2011, 01:13:23 PM: I tried this fix and it seems that my forum is not working anymore! Can anyone help?

www.edinburghderby.com

I have attached my subs-portal.php