SimplePortal

Support => Install and Upgrade => Topic started by: jazzyman on March 26, 2012, 06:46:01 PM

Title: SMF 2.0.2 -SP 2.3.4 Installed ok but no sign of the portal?
Post by: jazzyman on March 26, 2012, 06:46:01 PM
Just installed a fresh version of smf 2.02.  Uploaded Simple Portal 2.3.4 through package manager which installed fine with no errors.
But there is no sign of Simple Portal, checked all the admin/control panel settings and there is no reference to Simple Portal.
Any ideas please?
Title: Re: SMF 2.0.2 -SP 2.3.4 Installed ok but no sign of the portal?
Post by: Old Fossil on March 26, 2012, 06:54:55 PM
which theme do you use?
Title: Re: SMF 2.0.2 -SP 2.3.4 Installed ok but no sign of the portal?
Post by: jazzyman on March 26, 2012, 07:06:19 PM
which theme do you use?
SMF Default Theme - Curve
Title: Re: SMF 2.0.2 -SP 2.3.4 Installed ok but no sign of the portal?
Post by: AngelinaBelle on March 27, 2012, 09:53:56 AM
jazzyman,
This sounds like the Package Manager got confused. It thinks it was successful, but clearly, it did not succeed.
This behavior is often related to a permission problem.
Who is your host? What rules does your host have for file and directory permissions?

Have you read through the suggestions at http://simpleportal.net/index.php?action=docs;area=solving_install_problems

Please try the suggestion about the temp folder first -- that is the easiest, and often fixes the problem.
The second easiest is setting all file and folder permissions as permissive AS YOUR HOST ALLOWS but not any more permissive.
Title: Re: SMF 2.0.2 -SP 2.3.4 Installed ok but no sign of the portal?
Post by: jazzyman on March 27, 2012, 06:08:28 PM
Host is lvcs who use a plesk system.  I have ftp access and can change permissions to 777 if required.  I did create a temp folder with 777 permission and there was no problems or errors when I installed Simple Portal.  There is just no sign of the portal?
If I carried out a manual install, would you think that this will solve the problem?
Title: Re: SMF 2.0.2 -SP 2.3.4 Installed ok but no sign of the portal?
Post by: AngelinaBelle on March 28, 2012, 03:11:32 PM
You do not want to do a manual install of such a large mod. That would be painful!

Try folders with 755 permission, files with 655 or 645 permission, and give it another try.

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