SimplePortal
Support => Install and Upgrade => Topic started by: Kellen on November 06, 2010, 11:20:13 PM
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I've just been wondering, where do you install simple portal in your FTP client, I know it must be done under packages but do you make a specific folder for it or just drag and drop directly into packages?
(http://i51.tinypic.com/16m3dkx.png)
Thanks,
Kellen
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You need to install it with the SMF Package manager.
See the documentation below:
http://docs.simplemachines.org/index.php?topic=95.0
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Oh sorry, I forgot to include that, I do have this I'm pretty sure.
(http://i52.tinypic.com/2lcqn9v.png)
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Please refer to the SimplePortal installation documentation.
Here is a link for the documentation that relates to your issue: http://simpleportal.net/index.php?action=docs;area=solving_install_problems
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Okay thank you I will take a look.
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I read it, I got it to install but there's no simple portal on my forums. Forgive me if I have made any mistakes, I've gotten this to work on my old forums but I can't get it to work on my new one. It's getting really frustrating. :dead:
(http://i55.tinypic.com/351svog.png)
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Temporarily switch to the default theme and see if there is a portal.
Do you have any errors in your Error Log that have the words "package_flush" or similar?
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Still not there on the default theme and I don't believe I got any of those errors.
I'm using SMF 2.0 RC3 Forums with SP 2.3.3
Could that have anything to do with it?
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Attach your index.php (the one located in the same directory as Settings.php)
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Sorry what do you mean by attach?
(http://i51.tinypic.com/2mdrrcn.png)
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On attachments: http://www.simplemachines.org/community/index.php?action=help;area=posting_topics#attachments (http://www.simplemachines.org/community/index.php?action=help;area=posting_topics#attachments)
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I've read it yes... :|
Still nothing is working for me.
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What?
Attach the file to your post here so I can look at it
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Oh sorry, there you go.
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This file does not look like the SimplePortal package has been installed.
If you search it for portal, you don't find portal files included, portal actions in the action list, the portal starting up -- anything.
You might try uninstalling SimplePortal and installing again, just to make sure it wasn't a one-time glitch with the package manager.
If you have the same problem again, please have a look through some solution to common problems installing mods: http://simpleportal.net/index.php?action=docs;area=solving_install_problems (http://simpleportal.net/index.php?action=docs;area=solving_install_problems)
If you still have the problem after all that, please let us know.
Thanks
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Okay, maybe what I will do is take a video or picture log as I go so that you can spot out anything I've done wrong, it might be easier that way.
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Okay here's a video I made, I know the quality is bad but I was unable to attach it to the forums because it's too large of a file but it still shows what I'm doing. I know I probably made some mistakes somewhere along the line but I need help spotting them out. Thanks.
View My Video (http://tinypic.com/r/358816s/7)
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Sorry for bumping but any ideas?
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I watched your video, but couldn't get much out of it, because most of the text was impossible to read.
It looked like you used Package Manager to get the package from your desktop, then took several steps with an FTP client before attempting the Package Manager Install.
Finally, Package Manager reported success without actually installing the package.
But I don't know what happened in between.
Please make a short, easy-to-read summary of the steps you took. Please include answers to the following:
1) What is your hosting company?
2) What permission settings (chmod) did you use on your files and folders before starting the install?
3) Did you make sure there was a temp directory in the Packages directory? What chmod setting did you try on the temp folder.
http://simpleportal.net/index.php?action=docs;area=solving_install_problems (http://simpleportal.net/index.php?action=docs;area=solving_install_problems)
I've seen different reports of what chmod settings work on severs from different web hosts. You may have to try several different chmod settings before you find the right one for you.
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Yeah the quality is terrible.
1) 000webhost (Free Hosting)
2) 777
3) Yes it's in the package directory, 777.
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Some web hosts do not allow chmod 777.
So -- you set it to 777, but still have problems.
If you have access to server errors for your account, you should check there for more information.
You can try chmod to 755. Or 655. or even 645.
You may have to make several tries before you learn what is going to work for you.
Here is an example of another post where this problem came up: http://simpleportal.net/index.php?topic=6291.msg36643#msg36643 (http://simpleportal.net/index.php?topic=6291.msg36643#msg36643)
Of course, in that case, the problem cropped up AFTER the install.
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No messages in my mail box about any errors, I know the host I'm using allows 777 chmods because I had Simple Portal working on my old forums. I'm starting to think that it may have something to do the fact that I have RC3 forums and SP 2.3.3 when maybe I should be using RC4 with SP 2.3.3. :dead:
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*SOMETHING* should happen during install. It seems as though nothing happened.
What happens if you attempt index.php?action=admin;area=portalconfig
Is there anything there?
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Assuming you're using a shared hosting package:
Ask your host to chown (http://en.wikipedia.org/wiki/Chown) your directory to your user, some hosts do not distinguish between your user and the apache account (nobody, user99, etc) and that makes files look like they're writable but aren't really.
This has happened to me before, though I was own a VPS (not shared hosting) and I had to use command line and chown the directory myself.
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I honestly don't think this has anything to do with my host, but like what Angelina said is on to something, there is no simple portal tab there yet it says it's installed.
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A question, can you install other mods via the SMF package manager?
If none of the SimplePortal edits have been made (including the button edit) and none of the SP files have been installed by the SMF package manager, then this is a problem with the package manager. The most common issue with the package manager and installing mods, is that the file permissions are incorrect, which is often an issue with server configuration, so in fact, this issue is quite likely related to your host.
If you can't install any mods then there are two options:
1) Contact your host and ask them to make your SMF directory writeable so that the package manager works.
2) Install all of your mods manually, you can find manual installation instructions for mods (including SimplePortal) on the SMF mod site.
I would recommend contacting your host, as that is by far the better, easier, quicker and safer option.
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The Package Manager is not perfect (not by a long shot) and is reporting a false positive. This has been made clear when the index.php file you attached had no SimplePortal edits.
Following Nathaniel's advice is the best solution in this case.
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Ask your host to chown (http://en.wikipedia.org/wiki/Chown) your directory to your user, some hosts do not distinguish between your user and the apache account (nobody, user99, etc) and that makes files look like they're writable but aren't really.
Thanks for bringing up this point. It was neglected in the "Install Problems" documentation, and now is addressed, in a rather vague way, because I think there are a few "wrong owner" possibilities, depending on server settings. And since I haven't been through all the possible combinations, I wouldn't want to try listing them...