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Support => English Support => Topic started by: lg965 on August 07, 2013, 05:04:11 AM

Title: Fault Block Forum Staff
Post by: lg965 on August 07, 2013, 05:04:11 AM
Hi there,
for several days the block does not show the moderators local, as if I had put the tilde in the "disable moderators local" but the tilde is not there!
What could have happened?

Thanks

smf 2.0.4
SP 2.3.5

edit:
sorry I put this in incorrect section... please move in "english support"
Title: Re: Fault Block Forum Staff
Post by: lg965 on August 11, 2013, 05:58:27 AM
I understand that the moderators of the forum section all disappear from the block staff, when I add a user and he alone among the moderators section.
Suggestions?

Title: Re: Fault Block Forum Staff
Post by: AngelinaBelle on October 15, 2013, 09:43:24 AM
Please verify that you have one or more local moderators.
If this is the case, please attach your PortalBlocks.php file.
Title: Re: Fault Block Forum Staff
Post by: lg965 on October 15, 2013, 01:05:23 PM
I try again to explain.
I have various board and there are some local moderators.
In a board have a moderator, if I add another, all disappear from the block!
I must say that what you add is already global moderator, maybe depends on it?
I attach my portablocks

TY   :D

PS sorry for my little english  ;)
Title: Re: Fault Block Forum Staff
Post by: AngelinaBelle on October 15, 2013, 02:27:46 PM
Thank you for trying again to explain.
you are saying that if you remove this local moderator, all is fine.
If you add this one user as local moderator to some board, then all local moderators disappear from the block?

There is something unusual about the user?  Or about the board?
how about if you add him instead to another board.  Is it the same result?
Title: Re: Fault Block Forum Staff
Post by: lg965 on October 15, 2013, 04:04:59 PM
Yes, if I remove work fine.
I did some tests:
I realized that depends on the group to which the user belongs.
I have not tried all the possible combinations.
I can say that there are some groups whose users create the problem in any board.
The problem is also the board has no moderator, and I'll put a user of the problematic groups
Then I think that depends on the characteristics of the group.

What do you think? What other test can I do?

Title: Re: Fault Block Forum Staff
Post by: AngelinaBelle on October 15, 2013, 04:59:13 PM
Very strange behavior, so a good test.
Now, it will require debugging.
You maybe want to create a backup of your database, then create a new forum as a copy of your current forum.
Because it might get to be messy, debugging such a thing.

First thing, in PortalBlocks.php, is, after line 2235, to check for the value of $parameters['lmod']
Next, after 2254, to check for the contents of the array $local_mods, to see if things are already messed up.

Then, after 2260, to check for the contents of the array $all_staff, to make sure it still contains the correct number of id_member
After 2313, if you have the right users in $staff_list. You are especially interested in $staff_list[$id] where the $id starts with a 3.  These are the ones you are losing.

If that is still good, check that you don't lose anything during the color_profile step.

And finally, if it is still good, well, it should all get written out by the "foreach ($staff_list as $staff)" loop.

Just take it one step at a time.

Title: Re: Fault Block Forum Staff
Post by: lg965 on January 04, 2014, 01:14:50 PM
TY for reply.
I'm sorry but time is short,
after some tests, it seems that the problem is due to the number of board moderators.
if it is above 7 does not write any!

Is such a thing possible in your opinion?

Best regards and good new year!

Edit: the correct max number i think is 9 because I have at least two global moderator who are also board moderate!
Anyway I'm pretty sure that there is, somewhere, a numerical limit.
Title: Re: Fault Block Forum Staff
Post by: lg965 on January 04, 2014, 03:09:41 PM
Ok I solved

in PortalBlocks.php file at line 2249

Code: [Select]

if (count($local_mods) > 10)


I changed the number 10 with 20.

TY anyway AngelinaBelle!  :D
Title: Re: Fault Block Forum Staff
Post by: [SiNaN] on January 06, 2014, 12:37:25 PM
Yeah, we do that in case there are lots of local moderators to list. Glad that you could figure it out. I'll be marking this as solved.
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