SimplePortal

Support => English Support => Topic started by: kal on February 05, 2014, 03:57:42 PM

Title: Some shouts sometimes disappear on refresh
Post by: kal on February 05, 2014, 03:57:42 PM

Hi,

My site is experiencing an issue where any instance of a chatbox "eats" chats. It essentially loses the last several chats every so often on refresh (auto or page). Is this a known/common issue? What can I do to fix it? I would like to replace the SMFPacks shoutbox with this one, as it seems easier to customize, but can't do that if it's nomming on chats.

Thanks
Kal

Title: Re: Simpleportal Chat
Post by: imamzw on February 05, 2014, 06:18:55 PM

Quote from: kal on February 05, 2014, 03:57:42 PM

Hi,

My site is experiencing an issue where any instance of a chatbox "eats" chats. It essentially loses the last several chats every so often on refresh (auto or page). Is this a known/common issue? What can I do to fix it? I would like to replace the SMFPacks shoutbox with this one, as it seems easier to customize, but can't do that if it's nomming on chats.

Thanks
Kal

Can u describe what is chatbox "eats" chats ? 

How much seconds interval you've set ?

What SMF version and Simple Portal version you've installed ?

Title: Re: Simpleportal Chat
Post by: kal on February 05, 2014, 09:59:44 PM

SMF 2.3.5
Simpleportal 2.3.5

The auto refresh interval i currently 10 seconds, but this has occurred at all checked ranges (5-20).

By "eating" chats, I mean, that the most recent chats will display properly, and then just disappear  when the chatbox updates. This does not happen every time, but is quite frequent. The chats are still there, and display (come back) if you enter a new chat.

Title: Re: Simpleportal Chat
Post by: kal on February 27, 2014, 03:12:54 PM

Can anyone help with this?

Title: Re: Some shouts sometimes disappear on refresh
Post by: AngelinaBelle on April 08, 2014, 05:22:12 PM

Are there any "whispered" shouts involved?

Title: Re: Some shouts sometimes disappear on refresh
Post by: kal on June 03, 2014, 10:35:45 AM

Quote from: AngelinaBelle on April 08, 2014, 05:22:12 PM

Are there any "whispered" shouts involved?

No. There are no shouts involved. I actually fixed this by unchecking the "Caching" option. Haven't seen the issue since.

Thanks for all the help!

Title: Re: Some shouts sometimes disappear on refresh
Post by: AngelinaBelle on June 03, 2014, 11:02:55 AM

That is very interesting.  I have passed that information on.  I hope it helps the next time the code is updated.  Thanks for sharing that information. 

I hope you won't mind me marking this solved.

Title: Re: Some shouts sometimes disappear on refresh
Post by: kal on June 03, 2014, 12:02:43 PM

Not at all.