SimplePortal

Support => English Support => Topic started by: alvaredo on February 03, 2011, 07:27:15 PM

Title: Shoutbox not refreshing
Post by: alvaredo on February 03, 2011, 07:27:15 PM

SMF 2.0 RC4
SimplePortal 2.3.3
Site: http://theunforgiving.prtg.eu

Hello! I have a problem with the shoutbox not refreshing without doing it manually with the F5, and it happens in any theme I use. Please help me.

Title: Re: Shoutbox not refreshing
Post by: alvaredo on February 04, 2011, 07:41:47 AM

Please any one?

Title: Re: Shoutbox not refreshing
Post by: AngelinaBelle on February 04, 2011, 10:47:30 AM

Can you check, when you press the shoutbox refresh button, if you get any javascript errors in your browser, or any errors in your forum error log?

Title: Re: Shoutbox not refreshing
Post by: alvaredo on February 05, 2011, 07:59:59 AM

This is what i get as javascript error:
Agente do Utilizador: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)
Carimbo de data/hora: Fri, 4 Feb 2011 12:24:30 UTC
Mensagem: 'getElementsByTagName(...).0' é nulo ou não é um objecto
Linha: 96
Caráct: 2
Código: 0
URL: hxxp://theunforgiving.prtg.eu/Themes/default/scripts/portal.js?233


And then on Error Logs i get this:
hxxp://theunforgiving.prtg.eu/index.php?action=portal;sa=shoutbox;shoutbox_id=1;time=1296777209;xml
8: Undefined index: logout
File: /home/vol13/prtg.eu/prtge_7101174/htdocs/Sources/Subs.php
Line: 4165

hxxp://theunforgiving.prtg.eu/index.php?action=portal;sa=shoutbox;shoutbox_id=1;time=1296777209;xml
8: Undefined index: register
File: /home/vol13/prtg.eu/prtge_7101174/htdocs/Sources/Subs.php
Line: 4157

Title: Re: Shoutbox not refreshing
Post by: AngelinaBelle on February 07, 2011, 02:32:06 PM

This seems to be a common shoutbox error. Sometimes it is caused by a busy server. Sometimes it is caused by javascript errors.
Can you provide a link?
 
 
I think you have other mods installed, which make your Subs.php different from mine. I am not convinced the Subs.php errors are related to the shoutbox error.