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Support => English Support => Topic started by: PavelK on December 30, 2015, 06:52:50 AM

Title: 500 Error in Standalone (split)
Post by: PavelK on December 30, 2015, 06:52:50 AM
Has the same error. But
QuoteAdmin > SimplePortal > Configuration > General Settings area set Standalone URL
and
Quote$forum_dir = '/home/Myname/public_html/Forum';
set correctly.
Title: Re: 500 Error in Standalone (split)
Post by: ♦ Ninja ZX-10RR ♦ on December 30, 2015, 07:40:52 AM
I've splitted your post from the other topic, please create your own topics, don't resurrect threads that are 5 years old and can have very outdated informations, thank you for your understanding!

Onto the problem... Please describe the problem and add as many details as possible, such as host, php version, mods installed etc etc

Regards
Title: Re: 500 Error in Standalone (split)
Post by: PavelK on December 30, 2015, 08:21:02 AM
Quote from: ? Ninja ZX-10RR ? on December 30, 2015, 07:40:52 AM
I've splitted your post from the other topic, please create your own topics, don't resurrect threads that are 5 years old and can have very outdated informations, thank you for your understanding!

Onto the problem... Please describe the problem and add as many details as possible, such as host, php version, mods installed etc etc

Regards
Ok. Sorry.

php version 5.2.17.
On shared hosting from hostgator.

I'm test it on other server (VPS) with 5.4.45-0+deb7u2 and it's work.

Can I fix this on shared hosting from hostgator?
Title: Re: 500 Error in Standalone (split)
Post by: emanuele on December 30, 2015, 08:43:39 AM
Are you by any chance on a windows server?
Title: Re: 500 Error in Standalone (split)
Post by: PavelK on December 30, 2015, 09:16:15 AM
Quote from: emanuele on December 30, 2015, 08:43:39 AM
Are you by any chance on a windows server?
No. On hostgator Linux CentOS, on other server Debian GNU/Linux 7 (wheezy).
Title: Re: 500 Error in Standalone (split)
Post by: ♦ Ninja ZX-10RR ♦ on December 30, 2015, 09:53:12 AM
Hostgator is known to have extremely badly configured servers, which often cause issues like 500 errors and similars :/ A somewhat good start would be to ask them to disable mod_security on your server, as it's not really useful and it interferes with smf (which has a similar system built-in already), although I am not sure it would help.
Title: Re: 500 Error in Standalone (split)
Post by: PavelK on December 30, 2015, 10:03:05 AM
Quote from: ? Ninja ZX-10RR ? on December 30, 2015, 09:53:12 AM
Hostgator is known to have extremely badly configured servers, which often cause issues like 500 errors and similars :/ A somewhat good start would be to ask them to disable mod_security on your server, as it's not really useful and it interferes with smf (which has a similar system built-in already), although I am not sure it would help.
Well...
Support already fix error 500 with smiles. So hostgator shared hosting not recommended for smf. Did not know.

How can I get more detailed information about error for send it to hostgator support?
Title: Re: 500 Error in Standalone (split)
Post by: ♦ Ninja ZX-10RR ♦ on December 30, 2015, 10:11:36 AM
No, Hostgator is really not recommended as host in general, same goes for GoDaddy and some others (although GoDaddy guys aren't bad for domains).
Perhaps the server error logs will have more informations, they will be able to see the logs on their own, I think.
Title: Re: 500 Error in Standalone (split)
Post by: PavelK on December 30, 2015, 11:42:31 AM
Thanks for answers.

Support say that:
Quote from: Hostgator support
file permissions. PortalStandalone.php was writeable by others and group.
and
Quote from: Hostgator support
It probably held over the permissions from where ever it came from. Theya re fixed now.
They were 666.
I have not changed anything.

This file in other server(backup copy of hostgator) is realy -rw-rw-rw- permissions.
Title: Re: 500 Error in Standalone (split)
Post by: ♦ Ninja ZX-10RR ♦ on December 30, 2015, 11:44:44 AM
Hmm, generally file permissions should be 755 on folders and 644 on files... Generally.
Title: Re: 500 Error in Standalone (split)
Post by: PavelK on December 30, 2015, 12:38:47 PM
Quote from: ? Ninja ZX-10RR ? on December 30, 2015, 11:44:44 AM
Hmm, generally file permissions should be 755 on folders and 644 on files... Generally.
Don't know why it happened. I'm really not edit file permissions.
Title: Re: 500 Error in Standalone (split)
Post by: ♦ Ninja ZX-10RR ♦ on December 30, 2015, 01:12:44 PM
Not sure what you mean either, permissions changed on their own or something? Did they "fix" it and change them? I see the topic is solved but I can't figure out if it is because the previous topic was solved or if you solved this problem and marked it as solved yourself... Not really understanding :/
Title: Re: 500 Error in Standalone (split)
Post by: PavelK on December 30, 2015, 01:58:19 PM
Quote from: ? Ninja ZX-10RR ? on December 30, 2015, 01:12:44 PM
Not sure what you mean either, permissions changed on their own or something? Did they "fix" it and change them? I see the topic is solved but I can't figure out if it is because the previous topic was solved or if you solved this problem and marked it as solved yourself... Not really understanding :/
Hosting support fix it
Quotechmod 0644 PortalStandalone.php
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