SimplePortal

Support => English Support => Topic started by: CaLy on February 18, 2015, 01:46:47 PM

Title: Just installed, error 500
Post by: CaLy on February 18, 2015, 01:46:47 PM

Hello , its me again.
I installed a fresh forum in the main of my hosting, so it´s now farandulero.org where the forum is installed...

OK fine. Then i installed SP, ok fine.
I added few forums and categories, fine. Also i added some thread...

But now when i want to enter again...

Code: [Select]

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@farandulero.org to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Is there anything i can do to fix this? or should i contact my hosting provider to tell about it?

Thanks in advance

Title: Re: Just installed, error 500
Post by: ♦ Ninja ZX-10RR ♦ on February 18, 2015, 02:50:12 PM

Hi!
What host are you on? It could be a very bad configured server (awful host) or even a mod_security issue. Try to ask your host to disable it. Sorry for not being too much argumentative, I'm in a hurry >_<

Title: Re: Just installed, error 500
Post by: CaLy on February 18, 2015, 03:39:47 PM

its host from my country (Argentina). duplika.com

Title: Re: Just installed, error 500
Post by: ♦ Ninja ZX-10RR ♦ on February 18, 2015, 06:34:57 PM

Try to have a word with them and ask them to disable mod_security if activated. After that if you keep getting errors... Well you should bug them until they solve them or change host at all..
Also, could you post your server error log? It should be a file named "error.log" or something similar in the root forum folder.
Did that ever happen with something else? When does it happen exactly (aka what are you trying to do when it happens)?

P.s.: Just in case you eventually need to change host I'm with these guys, I got a premium plan (http://www.avalonwh.com/paid.php) but they also have a free plan (http://www.avalonwh.com/free.php)

Title: Re: Just installed, error 500
Post by: CaLy on February 21, 2015, 08:42:43 AM

Its all done, thanks Mr Ninja, have a nice weekend!

I will mark it as solved

Title: Re: Just installed, error 500
Post by: ♦ Ninja ZX-10RR ♦ on February 21, 2015, 09:00:06 AM

Glad to help :)
Would you mind posting the solution or what happened in order to let people see it in case they experience a similar issue? ;)