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SimplePortal => SimplePortal Feedback => Topic started by: aegersz on September 30, 2016, 04:21:20 AM

Title: Not getting any Notifications (via email) on Topic Posts
Post by: aegersz on September 30, 2016, 04:21:20 AM
Some background:
I also had a strange issue when i registered - i never got an activation email so i had to register under aegersz2 and then it worked.

I can see the Notification in my Profile but no emails have been received.

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Shoutbox does not load shouts in SMF 2.0.12 in English Support phantom Today at 3:03:05 am
by aegersz   

Is your Mail Server ok and if so, why is this not working for me ?
Title: Re: Not getting any Notifications (via email) on Topic Posts
Post by: andy on October 06, 2016, 06:51:16 AM
Same with me for password reset - never got the email.

I do need to change my  profile email address but need my password to change it - can't do it and can't reset it either.

Andy
Title: Re: Not getting any Notifications (via email) on Topic Posts
Post by: Chen Zhen on October 06, 2016, 03:24:00 PM

We fixed our mail issues a few months back.. then I remember attempting to test the PHP mail option out as opposed to SMTP.
I'll take a look.
Thanks for the report.
Title: Re: Not getting any Notifications (via email) on Topic Posts
Post by: Chen Zhen on October 06, 2016, 03:28:42 PM
The emails are working for me though.. I use gmail.
Did you people check your spam folder?
Title: Re: Not getting any Notifications (via email) on Topic Posts
Post by: andy on October 07, 2016, 02:17:07 PM
I tried again to get a password reset sent but nothing in 24hrs. Its a hotmail account and I checked the spam folder and block settings so I can't find a reason for not receiving.

If someone with admin rights can reset my password and send to the email in my profile it would be great. I would like to change the email and get rid of annoying (slow loading Ads before email details/ unworkable with Ad blocker, plainly obvious junk delivered) hotmail.
My gmail account is waiting to take over :-P

Andy
Title: Re: Not getting any Notifications (via email) on Topic Posts
Post by: lurkalot on October 07, 2016, 03:42:32 PM
Same with me for password reset - never got the email.

I do need to change my  profile email address but need my password to change it - can't do it and can't reset it either.

Andy

Worked for me, I had to change my email address yesterday . Email arrived within a few seconds. Strange you're not receiving them.
Title: Re: Not getting any Notifications (via email) on Topic Posts
Post by: ♦ Ninja ZX-10RR ♦ on October 07, 2016, 09:24:14 PM
Works here as well... This is strange.
Title: Re: Not getting any Notifications (via email) on Topic Posts
Post by: lurkalot on October 08, 2016, 08:34:59 AM
Is it just certain emails that are having problems, such as yahoo etc? Perhaps the server is getting blacklisted.
Title: Re: Not getting any Notifications (via email) on Topic Posts
Post by: ♦ Ninja ZX-10RR ♦ on October 08, 2016, 12:05:27 PM
Yahoo here, works.
Title: Re: Not getting any Notifications (via email) on Topic Posts
Post by: Chen Zhen on October 08, 2016, 10:34:19 PM
I tried again to get a password reset sent but nothing in 24hrs. Its a hotmail account and I checked the spam folder and block settings so I can't find a reason for not receiving.

If someone with admin rights can reset my password and send to the email in my profile it would be great. I would like to change the email and get rid of annoying (slow loading Ads before email details/ unworkable with Ad blocker, plainly obvious junk delivered) hotmail.
My gmail account is waiting to take over :-P

Andy

Create your gmail account, change your email address on this forum within profile settings & then do a p/w reset.
Title: Re: Not getting any Notifications (via email) on Topic Posts
Post by: Chen Zhen on October 08, 2016, 10:38:31 PM
Months ago we had improper reverse DNS settings which put us on 2 email blacklists (those which I am aware of).
I contacted the appropriate parties to have us removed from those blacklists which were successful requests.
There could be more that we are on that I am unaware of due to the previous misconfigured settings.

Title: Re: Not getting any Notifications (via email) on Topic Posts
Post by: andy on October 09, 2016, 07:19:39 AM
Quote
Create your gmail account, change your email address on this forum within profile settings & then do a p/w reset.

Thats the problem, you cannot change the email address without a password confirmation (which I cannot do). So I'm stuck until I get a password reset or someone with admin rights can set one for me in my profile and notify me.



I checked the hotmail block list again and could not find anything that included 'simple' or 'portal', looking through the list and using the browser search. One thing I have noticed recently is that I do not get site moderation notification emails. It could be due to my group though.
Anyway, I deleted all the spam block addresses - doesnt matter as I will not use the address much longer. Will give the password reset 1 more try.
Title: Re: Not getting any Notifications (via email) on Topic Posts
Post by: andy on October 09, 2016, 07:49:14 AM
The only reason I can log in is because my password is remembered by Firefox..... and as I type this I realize, if lucky it will dispay it for me in the options. I thought it would mask the passwords but it does display it  - looks like my case is solved but there might still be a problem with emails being blocked on some mail servers.

....
My new email is entered so I'm good.
Title: Re: Not getting any Notifications (via email) on Topic Posts
Post by: aegersz on October 09, 2016, 09:29:18 PM
Notifications are now working for me so i'm happy.

... but there is something going on so if you have the time to check the mail log then it may uncover something.
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