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Support => English Support => Topic started by: Gaza07 on June 21, 2017, 09:08:31 PM

Title: Smfpacks shout box width
Post by: Gaza07 on June 21, 2017, 09:08:31 PM
I have bought the smfpacks shout box pro v1.2.3 and it just doesnt appear as wide as the built in shout box is there some thing I can edit to make it as wide as the built in one ? as can be clearly seen on the picture





Title: Re: Smfpacks shout box width
Post by: emanuele on June 22, 2017, 06:33:45 AM
Since you bought it, I feel you'd deserve support on their forum (not because I don't want to give support for paid for stuff, but just because since you gave him money I guess it's his responsibility to ensure the produce works as expected).
That said, it seems you are having it into a side bare, that may be too narrow for the smfpacks shoutbox and you may have to place it either at the top or at the bottom?
Title: Re: Smfpacks shout box width
Post by: Gaza07 on June 22, 2017, 07:18:33 AM
Hi emanuele and thanks for the reply I only chose this shout box because of its extra features like being able to pop out, I ask the developer of the shout box but he implied it was a portal problem, it is current set to display in the smfpacks shout box block built in to the default portal package, maybe some thing in that code is limiting the size I really dont know where to look   :(
Title: Re: Smfpacks shout box width
Post by: emanuele on June 23, 2017, 12:39:51 PM
Well:
Quote from: https://www.smfpacks.com/shoutboxmod/
COMPATIBLE WITH ALL THEMES AND MODIFICATIONS!

Just upload the package and install it! This mod works in all themes, and is compatible with all modifications! We made this possible using integration hooks and other techniques to allow users to install this mod hassle-free!

But anyway.

From the image you posted, I can only guess the shoutbox has a min-width or something.
If you can post a link to a place I can see it, it may be possible to have an idea.
Title: Re: Smfpacks shout box width
Post by: Gaza07 on June 26, 2017, 03:58:40 AM
Well it does work but as can be seen in the picture it doesnt work as well as the more basic built in one, you think I should claim my money back ?
I did ask before buying it if it worked ok with simple portal and the answer was yes but it clearly doesnt work as it should its to narrow  :(
Title: Re: Smfpacks shout box width
Post by: ♦ Ninja ZX-10RR ♦ on June 26, 2017, 02:06:01 PM
From the image you posted, I can only guess the shoutbox has a min-width or something.
If you can post a link to a place I can see it, it may be possible to have an idea.
Title: Re: Smfpacks shout box width
Post by: Gaza07 on June 26, 2017, 05:43:53 PM
Oops sorry I kinda missed that here's a link  :-[
It is currently only set to appear on the forum page below the built in one
http://www.multi-rotor.co.uk/index.php?action=forum (http://www.multi-rotor.co.uk/index.php?action=forum)
Title: Re: Smfpacks shout box width
Post by: emanuele on June 28, 2017, 03:22:30 PM
Are you using a custom php block, or are you using a block introduced by the shoutbox pack?
Title: Re: Smfpacks shout box width
Post by: Gaza07 on June 28, 2017, 03:43:09 PM
Its the smfpacks shoutbox as supplied in the original 2.3.6 package

(http://s7.postimg.org/fgu5c4f7v/screenshot_628.png)
Title: Re: Smfpacks shout box width
Post by: ♦ Ninja ZX-10RR ♦ on June 28, 2017, 07:22:56 PM
It's just the shoutbox coding that is atrocious :/
Title: Re: Smfpacks shout box width
Post by: emanuele on June 29, 2017, 07:35:17 AM
Then it is indeed a but with the addon: the code contains a table that spans wider than it should and makes the text overflow.
And if we want to add: the markup is completely wrong, because it uses a table to wrap a list of div.
The table has the id shoutbox_table.

Feel free to refer this post to him asking for a proper fix. ;)
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