SimplePortal

Support => English Support => Topic started by: Adot on January 16, 2010, 01:04:11 PM

Title: installed and everything but now what?
Post by: Adot on January 16, 2010, 01:04:11 PM
hi,
i just installed simple portal 2.3.1 for smf 2.0 RC2 but i had to create a temp folder in the packages to install it. i'm not sure how to get the portal up i looked at the permissions of it and it's 666 i tried to change it to 777 but it says it is not permitted. all the sportal files are in the temp folder and all of the permissions are 666 and i can't change those to 777 either i'm not sure what to do next can anybody help me?
Title: Re: installed and everything but now what?
Post by: [SiNaN] on January 21, 2010, 03:39:57 AM
Can you make sure that you see the SimplePortal package installed in the Admin > Packages area and you still don't have Admin > SimplePortal area?
Title: Re: installed and everything but now what?
Post by: Adot on January 21, 2010, 03:48:10 PM
Yes it's installed and the admin>simple portal area isn't there :( i've also tried using the core and curve theme but it still didn't show
Title: Re: installed and everything but now what?
Post by: [SiNaN] on January 21, 2010, 03:56:48 PM
Hmmm, what happens when you click on [Uninstall] for that package? Do you get *all* operations failed?
Title: Re: installed and everything but now what?
Post by: Adot on January 21, 2010, 03:57:14 PM
yes
Title: Re: installed and everything but now what?
Post by: [SiNaN] on January 21, 2010, 04:00:57 PM
Okay. Proceed with the uninstallation ignoring the errors. Then try installing the mod again.
Title: Re: installed and everything but now what?
Post by: ccbtimewiz on January 21, 2010, 04:02:51 PM
Generally that happens when your server permissions are configured in such a way SMF is unable to determine the best route of writing files.

Do you have any errors in your Error Log dealing with "package cache flush" or similar? If that's the case your best solution is to either set up another FTP account for SMF to use, let it use your cpanel account, or contact your host.
Title: Re: installed and everything but now what?
Post by: Adot on January 21, 2010, 04:06:23 PM
lol not really sure how to check my error log kinda new the the whole file hosting thing
Title: Re: installed and everything but now what?
Post by: Adot on January 21, 2010, 04:10:16 PM
ok ya error is in the flush cache thingy
Title: Re: installed and everything but now what?
Post by: [SiNaN] on January 22, 2010, 09:15:13 AM
I can't say I'm very experienced with package manager related issues, since I didn't had the environment to reproduce common issues to investigate. The best I can suggest is trying installing it again. If that doesn't work it is better to seek support at simplemachines.org forums as it is beyond the scope of this mod, or install the mod manually.
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