[la muerte]

The Shoutbox keeps refreshing error is back once again on my site. I'm totally unsure what tripped it of this time, however I got a traceback!

[19:02:45.124] TypeError: XMLDoc.getElementsByTagName(...)[0] is undefined @ http://fortitude-gaming.com/Themes/default/scripts/portal.js?235:96

Code (code) Select Expand

var shouts = XMLDoc.getElementsByTagName("smf")[0].getElementsByTagName("shout");

[[SiNaN]]

Are you using Chrome? And are you on Mac perhaps?

[la muerte]

FireFox on Windows 7 (64 bit)

[[SiNaN]]

This happened to me recently too, twice as far as I remember. I'm using Chrome on Mac. When I disabled and re-enabled JavaScript, the error disappeared. Now I can't reproduce it and bugs you that you can't reproduce are the most difficult ones to solve.

There is something else I noticed though. When I browse this site having www. in the domain name, shoutbox doesn't work because of HTTP access control. It seems that browsers consider www. like a different domain, so having it or not makes a difference as far as HTTP access control goes. That might be the explanation for some of the problems users were reporting.

About your site, there seems to be a jquery.js include which cannot be loaded (right after the html close tag). That might be causing the error in your case. Fix that first and I'll check your site again.

[la muerte]

About your site, there seems to be a jquery.js include which cannot be loaded (right after the html close tag). That might be causing the error in your case. Fix that first and I'll check your site again.

I have no clue where this include comes from. I've used Notepad++ to search trough all the files to find this include and I've searched trough the MySQL database with no luck.

[[SiNaN]]

It might be something that server adds automatically, maybe related to stats or something. You may want to contact your host.

[la muerte]

F**k me sideways.

The refresh issue is gone, the only single thing I changed on my site was to add commas to my "Meta keywords associated with forum" settings. I had forgotten to add commas there, there was just a big long line of words. I have no idea how this could affect the shoutbox. I'm glad anyway it did fix it, so weird.

Edit-> Removed obscene language