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* Shoutbox

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  • Shoutbox is not for support!
  • {OCS}MasterSeal: Yup, Still adore SP
    April 21, 2019, 07:08:06 PM
  • {OCS}MasterSeal: STILL love SP :)
    November 24, 2018, 05:05:50 AM
  • ♦ Ninja ZX-10RR ♦: <3 aegersz
    September 13, 2018, 03:36:09 PM
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    September 13, 2018, 07:11:39 AM
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    May 09, 2018, 05:18:59 AM
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    March 22, 2018, 05:32:38 AM
  • {OCS}MasterSeal: LOL PLEASE forget I just posted that. I found the answer in my own dang post back in 2015. lol sorry!
    July 04, 2017, 10:47:55 PM
  • {OCS}MasterSeal: I know this SB isnt' for support, but I just have a general question. Who would I contact to find out where SP stores its block info? Is it DB driven or files? I searched the site but came up with nothing. probably my fault any insight is appreciated.
    July 04, 2017, 10:43:36 PM
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    February 05, 2017, 08:21:14 PM
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    February 04, 2017, 01:06:54 PM
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    January 28, 2017, 08:01:47 AM
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    January 12, 2017, 06:00:13 AM
  • raffo: Tks Emanuele, even if I didn't understand the fix :D
    November 07, 2016, 02:01:20 AM
  • emanuele: [link]
    November 01, 2016, 12:43:50 PM
  • emanuele: raffo: the English support board is a good place. ;)
    November 01, 2016, 12:43:38 PM
  • raffo: Where can I find the fix for the shoutbox?
    November 01, 2016, 05:06:09 AM
  • {OCS}MasterSeal: To the SP team, I make a point to come here and thank you as much as possible for your work.  so again, THANK YOU!
    October 28, 2016, 10:38:05 AM
  • emanuele: That's indeed funny, the limit is present only in the patch and not the full install.
    October 22, 2016, 06:14:58 PM

* Recent Posts

Adding Forums Button to Nav bar by jirapon
[August 01, 2019, 09:07:12 AM]


Re: Board Icons by ♦ Ninja ZX-10RR ♦
[July 30, 2019, 04:03:41 PM]


MOVED: Czech translation???? by ♦ Ninja ZX-10RR ♦
[July 30, 2019, 03:04:51 PM]


Board Icons by jirapon
[July 30, 2019, 07:28:44 AM]


Re: Thankyou Simpleportal, by ♦ Ninja ZX-10RR ♦
[July 29, 2019, 09:41:29 AM]

Welcome to SimplePortal.net! You can download SimplePortal from the Downloads Area!

Author Topic: Broke my forum upgrading  (Read 20045 times)

0 Members and 1 Guest are viewing this topic.

Offline russguaj

  • Semi Newbie
  • *
  • Posts: 6
  • SMF Version: 2.0.15
  • SP Version: 2.3.6
Broke my forum upgrading
« on: March 26, 2019, 10:38:44 PM »
Hello all, sorry to be the annoying new guy but I broke my forum tonight trying to upgrade to 2.3.7.  When deleting 2.3.6, I got the following message and can't get in to reload anything:
Warning: require_once(/home/content/78/8010078/html/simplemachinesforum/Sources/Subs-Portal.php): failed to open stream: No such file or directory in /home/content/78/8010078/html/simplemachinesforum/index.php on line 57

Fatal error: require_once(): Failed opening required '/home/content/78/8010078/html/simplemachinesforum/Sources/Subs-Portal.php' (include_path='.:/usr/local/php5_4/lib/php') in /home/content/78/8010078/html/simplemachinesforum/index.php on line 57

I honestly don't know what to do next, any help would be greatly appreciated!

Offline ccbtimewiz

  • Hero Member
  • *****
  • Posts: 2185
  • Gender: Male
  • $("div.content:dd").hide();
  • SMF Version: None
  • SP Version: None
  • Elkarte Version: None
  • EhPortal Version: None
Re: Broke my forum upgrading
« Reply #1 on: March 27, 2019, 08:48:20 PM »
Hello there.

It would seem there are missing files in your installation. When you say "deleting 2.3.6" how did you go about it?

Offline russguaj

  • Semi Newbie
  • *
  • Posts: 6
  • SMF Version: 2.0.15
  • SP Version: 2.3.6
Re: Broke my forum upgrading
« Reply #2 on: March 28, 2019, 04:57:16 PM »
I used the uninstall option in my admin area of my forum, and then it went to that screen.  I'm new at all of this so I assumed it would allow me to load the new version after uninstalling the old.  I'm in the hosting site right now trying to refresh the backup version, but that's not going smooth either. 

I inherited this site with no training and experience, so what I have figured out is self taught, so please forgive my ignorance in this subject matter.   

Offline ccbtimewiz

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  • $("div.content:dd").hide();
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  • Elkarte Version: None
  • EhPortal Version: None
Re: Broke my forum upgrading
« Reply #3 on: March 29, 2019, 04:20:16 PM »
Could you attach your /index.php file?

Offline russguaj

  • Semi Newbie
  • *
  • Posts: 6
  • SMF Version: 2.0.15
  • SP Version: 2.3.6
Re: Broke my forum upgrading
« Reply #4 on: March 31, 2019, 09:37:03 PM »
Could you attach your /index.php file?

Here you go!

Offline ccbtimewiz

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Re: Broke my forum upgrading
« Reply #5 on: April 01, 2019, 11:37:10 AM »
Here, try this out and see if your page is restored.

Offline ccbtimewiz

  • Hero Member
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  • Posts: 2185
  • Gender: Male
  • $("div.content:dd").hide();
  • SMF Version: None
  • SP Version: None
  • Elkarte Version: None
  • EhPortal Version: None
Re: Broke my forum upgrading
« Reply #6 on: April 11, 2019, 07:38:43 PM »
Did the above resolve your issue?

Offline russguaj

  • Semi Newbie
  • *
  • Posts: 6
  • SMF Version: 2.0.15
  • SP Version: 2.3.6
Re: Broke my forum upgrading
« Reply #7 on: April 22, 2019, 10:58:24 PM »
Did the above resolve your issue?

Sorry, I was away for a bit and back trying to get this thing fixed.  No, the index.php didn't fix it but I had the hosting company do a restore back to before I messed it up.  I appreciate your help for sure, I still have a lot to learn about this stuff!

Problem I'm having now is that the forum keeps switching between member log ins from screen to screen.

Offline Chen Zhen

  • The Underdog
  • Operations Manager
  • *
  • Posts: 1350
  • Gender: Male
  • Kinesis
    • WebDev
  • SMF Version: 2.1
  • EhPortal Version: 1.22
Re: Broke my forum upgrading
« Reply #8 on: April 24, 2019, 11:10:23 PM »

This sounds as though it may be an improper cookie or session setting.
Ensure those SMF server settings are correct.

Offline russguaj

  • Semi Newbie
  • *
  • Posts: 6
  • SMF Version: 2.0.15
  • SP Version: 2.3.6
Re: Broke my forum upgrading
« Reply #9 on: April 25, 2019, 09:52:25 PM »

This sounds as though it may be an improper cookie or session setting.
Ensure those SMF server settings are correct.

I hate to keep bugging you guys, but I have no idea how to do that....

Offline Chen Zhen

  • The Underdog
  • Operations Manager
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  • Posts: 1350
  • Gender: Male
  • Kinesis
    • WebDev
  • SMF Version: 2.1
  • EhPortal Version: 1.22
Re: Broke my forum upgrading
« Reply #10 on: April 25, 2019, 10:22:29 PM »
Go to: Admin -> Server Settings -> Cookies & Sessions

  • enable subdomain independent cookies
  • disable local cookies
  • log out
  • log back in



Offline marcosbr

  • Newbie
  • Posts: 2
  • SMF Version: 2.0.15
  • SP Version: 2.3.7
  • Elkarte Version: None
Re: Broke my forum upgrading
« Reply #11 on: April 25, 2019, 10:26:40 PM »
I do not speak english. But see if it helps.

Offline Chen Zhen

  • The Underdog
  • Operations Manager
  • *
  • Posts: 1350
  • Gender: Male
  • Kinesis
    • WebDev
  • SMF Version: 2.1
  • EhPortal Version: 1.22
Re: Broke my forum upgrading
« Reply #12 on: April 25, 2019, 10:32:44 PM »

Click on the box located beside independent subdomain cookies and save the settings on that page.
Log out of your forum and then log back into your forum.
Let me know if that fixes your not staying logged in issue.

Offline russguaj

  • Semi Newbie
  • *
  • Posts: 6
  • SMF Version: 2.0.15
  • SP Version: 2.3.6
Re: Broke my forum upgrading
« Reply #13 on: May 03, 2019, 08:15:45 AM »
No, this hasn't fixed it.  I appreciate all of your help here but I think my problem is mostly related to my hosting company who "cleaned" malware out of my files and deleted a bunch.  We are sifting through error logs to d=see whats broken and what we can do to fix it.