Topic: The server is taking too long to respond.

[LA-GUERRA]

-Simple portal 2.3.3 (Correct installation of SP)
-SMF Version 2.0

Hello,. i have the following problem, while the SP is descativado i can browse my forum without problems, configuration all my mods installed, etc. .. ie i'm 100%

But active SP in any form (Regardless of whether or not this: hold mode) and browse the SP for a minute or less and  i want to go to another forum section (Home, Forum, Help, Search, Profile, etc. ) the browser displays the following error:

The connection expired

             The server www.xxxx.com.mx is taking too long to respond.

-The site could be temporarily unavailable or too busy. Try again in a few moments.

-If you can not load any pages, check your network connection from your computer.

-If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

I can browse any other domain (Google, yahoo, hotmail, etc)  at least in my domain.

To access back to my domain (Forum) i have to reboot the router, the browser, and turn off the SP and ready... [It isn't necesary to restart the PC]

Another thing, this only happens to users as have access to the portal, ie, it can be activated SP but if you don't have access to SP, domain (Forum) works perfect.

Without further for  the moment i say goodbye thanking the time and attention provided; waiting for a satisfactory response to problem raised.

Good day to everyone.

[AngelinaBelle]

Hello!
This story about the router is strange.
Your English is a little bit difficult for me, but I think we can manage if we write with care.
1) Can you test this without involving the router?
2) Is your forum running on your PC?

[LA-GUERRA]

Hello!
This story about the router is strange.
Your English is a little bit difficult for me, but I think we can manage if we write with care.

1) Can you test this without involving the router?

Sorry, i meant modem, and obviously can't disconnect.

2) Is your forum running on your PC?

My Forum  running on a hosting payment....


I tested the version 2.3.2 and same thing happens.


Note: My English is very bad that you can't understand? i'll use a translator from now.

Thanks again...

[AngelinaBelle]

Thanks for making things more clear. I think your English is at least as good as Google Translate.
I misunderstood about the problem, because you were talking about things in your home (router, browser, PC). It should not be necessary to restart any of these things because of a problem happening on a remote site (hosted website with your forum).
To understand what is causing the problem, it is necessary to get more information.
1) Do you have any information in the error logs that tell you about problems when SimplePortal is turned on?
2) Do you have any shoutbox?
3) Can you see the server logs for this time when SimplePortal is causing a problem?

[LA-GUERRA]

Thanks for making things more clear. I think your English is at least as good as Google Translate.
I misunderstood about the problem, because you were talking about things in your home (router, browser, PC). It should not be necessary to restart any of these things because of a problem happening on a remote site (hosted website with your forum).
To understand what is causing the problem, it is necessary to get more information.
1) Do you have any information in the error logs that tell you about problems when SimplePortal is turned on?
2) Do you have any shoutbox?
3) Can you see the server logs for this time when SimplePortal is causing a problem?

Angelina Belle better give you access to the website owner to you do perform the actions you consider relevant, If yourself agree.

I hope your answer.

You have a nice day...

// Google translate...

[AngelinaBelle]

First, please answer
1) Do you have a shoutbox?
2) Please look in your SMF error log.
 
Thanks

[LA-GUERRA]

First, please answer

1) Do you have a shoutbox?

I don't have installed mod.

2) Please look in your SMF error log.

The log doesn't display errors.
 
Thanks a lot..

[AngelinaBelle]

Do you use the SimplePortal shoutbox?

[LA-GUERRA]

Do you use the SimplePortal shoutbox?

I don't use the SimplePortal shoutbox

my mods are:

1.    Enable or Disable "« Last Edit: by »" for Administrators    1.3a
2.    Bad Behavior mod    1.5.1
3.    httpBL    2.5.1
4.    Downloads System    1.3.8
5.    The Rules    1.2    
6.    Gender on Memberlist    1.5
7.    Bot Buster    1.1
8.    Logo Rotator    0.1 Beta 2
9.    Menu Order    0.2.5
10.    Menu_Icons    1.0
11.    Book of Unknown Action    1.0    
12.    FAQ Mod    1.0
13.    Separated Birthdays from Events    1.1.7
14.    Auto Email Inactive Users    1.7    
15.    SMFPacks Shoutbox    1.0.3    [
16.    cb|Emailogin    0.61    
17.    Member Color Link    3.1    
18.    ENotify    2.0.1    
19.    Stop Spammer    2.3.9    
20.    Countdown BBCode    1.3    
21.    WYSIWYG Quick Reply    2.3
22.    Adk Blog    2.0
23.    Google Analytics Code    1.4
24.    Rules On Post V1 Lite Version    V1 Lite Version
25.    SMF Topic Prefix Mod    1.2.2
26.    Signature Image Rotator    2.1    
27.    Spanish translation of Aeva Media 1.1.c    1.1.c
28.    Remove Reply Prefix    1.0    
29.    SMG Spanish (Latin) Translation    1.5.2    
30.    nCode Image Resizer    1.3.1
31.    Location on memberlist SMF2    1.4    
32.    Online Users Area    1.2
33.    Moderator and Administrator Comment Tags    1.8.1
34.    Justify BBCode    2.3.2
35.    Random News Fader    1.0
36.    Only Admin See Load Time    1.0
37.    notCaptcha    1.06    
38.    Calling Your twitter    2.5
39.    SimplePortal    2.3.2
40.    Recent Topics On Board Index    1.03
41.    MetaTags Modification    2.0
42.    Menu Buttons    1.1    
43.    Welcome Topic Mod    2.1    
44.    Hidden Admin    1.0
45.    Adk Portal    2.0
46.    Admin member list registration date    1.2
47.    SimplePortal - Spanish Latin    2.3.3
48.    Drafts    1.1.1    
49.    Topic Summary    1.3.1    
50.    SA Chat    Beta 3 Rev41    
51.    SA Facebook    2.0 RC Rev24
52.    SimplePortal    2.3.3    
53.    Top 10 Posters and Topic Starters Stats (Today, Week, Month, and Year)    2.6    
54.    Last Active On MemberList    1.4    
55.    Forum Firewall    1.1.1    
56.    Advanced News    1.2
57.    Country Flags    1.1.2    
58.    Adk Highlight Php    1.0    
59.    Simple Audio Video Embedder    2.0.1    
60.    Users Online Today    2.0 RC3
61.    Hide SMF Version    1.0.6a
62.    Disable Subject Change    2.0
63.    Aeva Media    1.4w
64.    Membergroup ID with Group Name    1.1

Only these six are in operation:

2.    Bad Behavior mod    1.5.1
3.    httpBL    2.5.1
7.    Bot Buster    1.1
16.    cb|Emailogin    0.61
19.    Stop Spammer    2.3.9
55.    Forum Firewall    1.1.1

You have a nice day...

[AngelinaBelle]

Can you try disabling ALL the other mods (temporarily.  I understand that some of them are very beneficial) and seeing what the response is with JUST SimplePortal installed?
 
Thanks