Topic: portal not showing help

[smithc6]

this is weird
admin and mods can see the portal boxes but not normal users or guests.
i have made sure all the boxes are ticked ie all pages, or everywhere etc
i have searched the forums for a solution and can't seem to find it
i've searched through the admin section of smf
nothing seems to work
please help

[smithc6]

Has anyone got any advice about this please?

[AngelinaBelle]

This is unusual. Please investigate the permissions on the individual blocks.

[smithc6]

hi thanks for the reply
yes i have checked the permissions loads of times and the only way i can get it to show is if i give regular users admin rights
thats using the smf permissions

i have checked the permissions for each block and everyone is ticked

[smithc6]

i have finally found out what the problem was
i installed another forum on a new site and started all over again as a test
and when i installed sp it went straight to 'one member group' in the block settings
so i left it at that and hey presto it worked.
thats one trouble about someone else setting it up they adjust all the settings.

i can now mark this as solved thanks

[AngelinaBelle]

One Member Group -- yes, that's the setting you want.  You don't want to require users to be "Regular Users" AND ALSO "Administrato".
 
I'm glad you fixed it.