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All shouts disappear

Started by saosangmo, March 01, 2011, 02:27:46 PM

Previous topic - Next topic

0 Members and 1 Guest are viewing this topic.

saosangmo

I get the same issue as jelence does.

I run on one sub-domain: After press Enter key, all of messages will disappear.

Please fix it soon!

many thanks

AngelinaBelle

Are the shouts all gone? Is the shoutbox empty? Do the shouts come back if you refresh the page?
Please to keep this website running, if you like SimplePortal, make a
one-time subscription. Thank you for your support.

Have you tried the SimplePortal documentation?

saosangmo

Hi AngelinaBelle,
Thank for your reply.
I capture 2 images:
My shoutbox is before press 'shout'



and after press 'shout'

AngelinaBelle

I see that the shouts are still there, but look empty.
When you refresh the page, what happens?
Please to keep this website running, if you like SimplePortal, make a
one-time subscription. Thank you for your support.

Have you tried the SimplePortal documentation?

saosangmo

Hi AngelinaBelle,

In case I refresh the page --> all of messages display normally.
In case I press the refresh of shoutbox --> all of messages do not display.
In case I delete any message --> all of messages do not display.

My site is http://k44.bangtra.com

Would you need one account for testing purpose?

-saosangmo

saosangmo

I have solved my problem. 2-SI chat and Simpleportal are incompatible.

To fix it:
1. Open the "PortalShoutbox.template.php"      
go to line 262, find <body>', htmlspecialchars($shout['text']), '</body>
and replace <bodyshout>', htmlspecialchars($shout['text']), '</bodyshout>

2. Open "portal.js", go to line 123, find:
         body = shout.getElementsByTagName("body")[0].childNodes[0].nodeValue;

and then replace width:
         body = shout.getElementsByTagName("bodyshout")[0].childNodes[0].nodeValue;


AngelinaBelle

Thanks for reporting this incompatibility with another mod.
I'm glad you found a simple workaround for your site.
Please to keep this website running, if you like SimplePortal, make a
one-time subscription. Thank you for your support.

Have you tried the SimplePortal documentation?