[catalan90_V]

SMF version : SMF2 RC4
SP version : 2.3.3

Problem : I cant see the right and left block, and it is only me, other people can,
i know there is a small button on the right to collape/open the block, but i can see it, but others can..

SS:

[130860]

url of your forum?

[catalan90_V]

www.messp.org/forum

[AngelinaBelle]

The little "side bar collapse" buttons appear to me as

Code Select Expand

<A onclick="return sp_collapseSide(1)" href="#side"><IMG id=sp_collapse_side1 alt=collapse src="http://www.messp.org/forum/Themes/default/images/sp/collapse.png"></a>
and

Code Select Expand

<A onclick="return sp_collapseSide(4)" href="#side"><img id="sp_collapse_side4" alt="collapse" src="http://www.messp.org/forum/Themes/default/images/sp/collapse.png" complete="complete"/></a>

Do you find them in the HTML source?
Your picture shows only the left side of the window, not the right side, where the buttons should appear.

[catalan90_V]

in which HTML file actually?
u just scroll the picture to the right..

btw, if i log in using my other account the portal appear normally...strange

[AngelinaBelle]

in which HTML file actually?

Of the page -- when you use "view HTML source" or, in IE7 or up, the developers tools (or Firefox' Firebug tools)

u just scroll the picture to the right..

  For some reason I temporarily did not see the scrollbar.  I see what you mean about the buttons not appearing.

btw, if i log in using my other account the portal appear normally...strange

Just in case it is a cookie problem -- try deleting all cookies from your website and then logging in again.

[catalan90_V]

no i cant find them..
btw, i found out it happen to me and my friend, other member does not has any problem

[AngelinaBelle]

What is the same about you and your friend, but different for everyone else? Something to do with theme, perhaps?
My first thought is that the images are really there, but invisible for some reason.  I would like to rule this out completely before moving on to more complicated possibilities.  Please capture the HTML of the portal without the expand/collapse images.

Here is why I ask the questions I ask:
In Portal.template.php, we have

Code (Portal.template.php) Select Expand


  if (!empty($modSettings['showleft']) && !empty($context['SPortal']['blocks'][1]))
   echo '
  <a href="#side" onclick="return sp_collapseSide(1)">', sp_embed_image($context['SPortal']['sides'][1]['collapsed'] ? 'expand' : 'collapse', '', null, null, true, 'sp_collapse_side1'), '</a>';
  if (!empty($modSettings['showright']) && !empty($context['SPortal']['blocks'][4]))
   echo '
  <a href="#side" onclick="return sp_collapseSide(4)">', sp_embed_image($context['SPortal']['sides'][4]['collapsed'] ? 'expand' : 'collapse', '', null, null, true, 'sp_collapse_side4'), '</a>';


In Subs-Portal.php:

Code (function sp_embed_image) Select Expand


$image = '<img src="' . $settings['sp_images_url'] . '/' . $name . '.png"


Code (function sportal_init) Select Expand


  if (file_exists($settings['theme_dir'] . '/images/sp'))
   $settings['sp_images_url'] =  $settings['theme_url'] . '/images/sp';
  else
   $settings['sp_images_url'] =  $settings['default_theme_url'] . '/images/sp';


[catalan90_V]

What is the same about you and your friend, but different for everyone else? Something to do with theme, perhaps?

i mean the left and right block of the portal disappear.

[AngelinaBelle]

Something else is the same about you and your friend -- something is causing the left and right blocks to disappear, but only for the two of you. Are you using a different theme from everyone else? Do you both belong to a different membergroup from everyone else?

I cannot do much with a picture of a debugging window. You do not show me any of the body HTML. Please save and attach the actual HTML as text.

[catalan90_V]

Something else is the same about you and your friend -- something is causing the left and right blocks to disappear, but only for the two of you. Are you using a different theme from everyone else? Do you both belong to a different membergroup from everyone else?

yeah, we are using default style, same like everyone.

i already upload the full html of the body. see attachment.

[AngelinaBelle]

What membergroups do you belong to? What membergroups does your friend belong to?
What membergroups does someone who is seeing the blocks belong to?
Did you use the "all membergroups" permission setting for the left blocks?

[catalan90_V]

i am admin, while my other friend is member..
btw, i set the block permission to ''check all'' and Permission Settings to ''one membergroup''

[AngelinaBelle]

I am stumped.
Can you try the "ignore permissions" setting on one or two blocks, just to see if you can see any left or right blocks at all?

Have you done any of the customizations suggested in the SimplePortal forums? Do you have any other mods installed?

[[SiNaN]]

I have registered to your forum using the member name seser. Can you (temporarily) approve that account for me to check it? It would help a lot if you could give (again temporary) admin access to that account.

[catalan90_V]

ok no problem

[AngelinaBelle]

F.A.B.  If you need me, holler.

[catalan90_V]

an

I have registered to your forum using the member name seser. Can you (temporarily) approve that account for me to check it? It would help a lot if you could give (again temporary) admin access to that account.

any news?

[[SiNaN]]

I'm really sorry about the extreme delay in getting back to you. I was very busy and totally forgot about this topic.

Are you still having the same issue? I have just checked it as a guest and admin and it seems to be okay.